Thanks for your patience while we have been upgrading our Cisco infrastructure.
I am pleased to announce that the Cisco Self-Care portal is now back online at https://cisco.phonenet.net/
This now uses your PhoneNet ID so if you have not yet created one please do so. If you create a PhoneNet ID from this point on we may need to manually link your Self-Care account so please get in touch with the service desk if you have issues signing in.